Frequently Asked Questions
Do you sterilise your instruments?
Yes – all instruments are sterilised using an autoclave and stored in sealed pouches until your treatment. This ensures the highest standards of hygiene and safety, so you can feel completely confident.
How long does a treatment take?
Routine appointments usually take around 40 minutes.
You first appointment (initial consultation and treatment) may take up to 60 minutes, as we take the time to go through your medical history and assess your foot health properly.
Do I need to do anything before my appointment?
No special preparation is needed. Please just make sure your feet are clean and free from nail polish. I’ll bring everything else required for your treatment.
Can you treat people with diabetes?
Yes – I am trained and experienced in diabetic foot care.
I will assess your feet carefully and provide safe, gentle treatment, along with advice to help you maintain good foot health between appointments.
What areas do you cover?
I provide mobile foot care in Wickham, Fareham and surrounding areas of Hampshire.
If you’re unsure whether I cover your area, please feel free to get in touch. I’m always happy to help.
How do I pay?
Payment can be made by cash or bank transfer at the time of your appointment.
What if I need to cancel or reschedule?
I completely understand that plans can change.
Please give me at least 24 hours’ notice if you need to cancel or rearrange your appointment, so I can offer the time to another client.
What kind of foot problems do you treat?
I can help with a wide range of common foot concerns, including:
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Hard skin and calluses
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Corns
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Thickened or difficult to manage nails
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Verrucae
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General foot care and maintenance
If you have a more complex problem, I will always advise you appropriately and refer you to your GP or a podiatrist if needed.
Still have a question?
If there's anything else you'd like to ask, I'd be very happy to help.
Email: Willowfootcare@gmail.com