Frequently Asked Questions
Who provides my treatment?
All treatments are carried out personally by me, Leilah, a qualified Foot Health Practitioner and Registered Nurse with over 12 years of nursing experience. I provide friendly friendly, professional one-to-one care in the comfort of your own home.
How long does a treatment take?
Routine appointments usually take around 45 minutes.
Your first appointment (initial consultation and treatment) usually take up to 60 minutes, as we take the time to discuss your medical history and assess your foot health thoroughly.
Do I need to do anything before my appointment?
No special preparation is needed. Please just make sure your feet are clean and free from nail varnish. I’ll bring everything else required for your treatment. You can sit in the comfort of your own armchair.
Can you treat people with diabetes?
Yes. I provide routine foot care for people with diabetes, with appropriate assessment and care based on your individual needs.
I will assess your feet carefully and provide appropriate routine foot care and advice to help you maintain good foot health between appointments. If I identify anything requiring further assessment, I will advise you to see your GP, podiatrist or other appropriate healthcare professional.
Do you sterilise your instruments?
All reusable instruments are cleaned and sterilised using an autoclave as part of my infection-control procedures.
What areas do you cover?
I provide mobile foot care in Wickham, Fareham, Stubbington, Gosport and surrounding areas of Hampshire.
If you’re unsure whether I cover your area, please feel free to get in touch. I’m always happy to help.
How do I pay?
Payment can be made by cash or bank transfer at the time of your appointment.
What if I need to cancel or reschedule?
I completely understand that plans can change.
Please give me at least 24 hours’ notice if you need to cancel or rearrange your appointment, so I can offer the time to another client.
What kind of foot problems do you treat?
I can help with a wide range of common foot concerns, including:
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Hard skin and calluses
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Corns
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Thickened or difficult to manage nails
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Cracked heels
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Verrucae
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General foot care and maintenance
If you have a more complex problem, I will always advise you appropriately and refer you to your GP or a podiatrist if needed.
Do you offer home visits?
Yes, I provide mobile foot care treatments in the comfort of your own home, which can be especially convenient for older people, those with limited mobility, or anyone who simply prefers the comfort and convenience of being treated at home.
Still have a question?
If you're unsure whether I can help with your foot care needs, please get in touch. I'm always happy to have a chat and let you know whether Willow Foot Care is right for you.
Call or message Leilah on: 07786 138160
Email: Willowfootcare@gmail.com